18 Sep 2017

This was such a wonderful dentist experience. Dr. Terry was very kind, gentle, thorough, and informational. She made it very easy to understand what she was doing procedurally, and my teeth have never felt better! I also appreciated the minimal waiting room time. There is a bit of a waiting period for new patient appointments (3+months), but she also offers squeeze in appointments when others cancel. She's definitely worth the wait though.

25 Aug 2017

Dr. Terry is the best dentist I have ever had. She is very kind, reasonable, and understanding. Sometimes when she works on your teeth, she hums to the radio playing in the background. Amazing. I have been her patient for 6 years. Eva, the receptionist, is awesome too, very professional and nice. Terry Dental does not overcharge you or insist on more dental work than is necessary. My current dental insurance is not accepted by her office, but I will still go and just pay out of pocket, that's how great Dr. Terry is! Appointments fill up quickly, so be sure to schedule in advance.

17 Aug 2017

Dr. Terry is fantastic. She is very gentle in her cleanings, is thorough, and always takes time to explain how my teeth are doing. The only down side of her practice is she's so popular, getting an appointment is difficult. Unfortunately I had to cancel my last appointment due to work travel, and the next available time was not for another four months! If you can afford to wait a while before your next cleaning, you can't do better.

28 Jun 2017

Excellent staff. Even though I'm a new patient, they squeezed me in within a few weeks to get a chipped tooth checked out, even though their normal wait is several months. They did their due diligence with my insurance and were very aware of what it covers and all the little rules; they were definitely on my side in terms of not wanting to charge me anything that I shouldn't be paying out of pocket. And usually a new patient like myself needs a special first-time check-up appointment before getting something like a chipped tooth fixed and actually getting it covered on insurance, but they worked it out so that I was able to do that all in one appointment. On top of all that, Dr. Terry is so sweet. She doesn't feel like a doctor or a dentist (in terms of bedside manner); she makes you feel completely at ease and is just so laid back. She never seems rushed even though she's the only dentist running the place. And overhearing her with some other patients who've come for longer, it seems like they really develop a rapport and are almost like friends. She remembers her patience and is just really sweet. Of course, I thought she did a great job with my check up too! The x-ray took a while as they took a lot of shots at different angles, and you have to have that uncomfortably hard piece of plastic in your mouth. But the staff doing the x-rays was nice and a little apologetic about how many shots they needed. They told me Dr. Terry would email me if anything came up from my x-rays; I like that there is a way to communicate by email! My only small gripe: I just wish they had wi-fi in the waiting room.

20 Jun 2017

I've always had dental baggage, derived from numerous childhood fillings and getting one replaced at UCSF as an adult (I started crying hysterically because I thought my tooth was gone after my dental student left for what felt like a very long time about 2 hours in). Dr. Terry listened carefully to my neuroses around my teeth, about how I'm desperate to work together on a plan to keep them in my head as long as possible, and how sugar is unavoidable with my work in pastry and confections. I've been going to her office for about two years now. She's seen me through my second filling replacement of my life (the most relaxed I've ever been after a novocaine or whatever injection) and after my cleaning today, I realized I've graduated from being anxious and crazed to very casual about that occasional gum bleeding (her assistant advised me to try out flossing twice a day to see how it goes). I've hated the dentist my entire life until now. Thanks for making me feel comfortable and good about my dental health and scheduling another appointment, Dr. Terry.

25 Sep 2016

Dr. Terry is knowledgeable and caring. She has been there for me the few times something acute has happened with my teeth (like the time I thought I had cracked my front teeth and she was so sweet about taking a look, soaking them in fluoride just in case, and putting me at ease while giving me accurate information about possible outcomes. The cleanings I get at her office are always excellent and she's very conservative about invasive procedures. Her office has had a few hick-ups lately but I'm hoping they get back on track because she's a great dentist. I've been having a hard time getting an appointment or a call back but I really don't want to change dentists.

15 Sep 2016

Hello! Since this is where I found Dr. Terry its my pleasure to endorse all the good words that brought me to her in the first place. Its been a while since I've had work on my teeth. There were some issues, kind of all over the map. I finally accepted it was at that point that if something wasn't done soon than the problems would just get worse. I was embarrassed at the state of my teeth which is probably what kept me from going. I knew when I set out to find a dentist was that I just wanted to find someone really really nice, who I could immediately trust to turn the situation around and thats Dr. Jennifer Terry. She is amazing. So purely talented, precise, professional and completely positive and good hearted. Her staff shares these traits so the atmosphere is very pleasant despite whatever procedure has got to be done during the appointment. Every aspect of interaction with her office is great. From appointments to figuring out insurance with fabulous Eva to the diligent, exacting and sweet hygienists and staff throughout you are in GREAT hands. My teeth have never felt or looked better and I have never liked going to the dentist more! So if love your teeth but are in denial or just looking for a new dentist let this note be another for Dr.Terry! Thank You! Brian A.

14 Sep 2016

What an incredible dental experience! Dr Terry is warm, thorough, professional, gentle - I cannot say enough good things about her. Her staff are also fantastic. The office does both general and cosmetic dentistry. I went for a routine cleaning and check-up today. In other dental practices that offer cosmetics, I've felt pressured by a sales pitch - but not here. Which makes me contemplate getting teeth whitening even more than if I had been offered it. I'm hesitant to leave yet another glowing review, as this will make it even harder for me to get in! I waited MONTHS for this appointment thanks to all these (richly deserved!) glowing reviews. Also, mad props to the old school R&B radio playing in the background. Very soothing.

27 Aug 2016

This is not a review of Dr. Terry's dentistry skills, this is a review of her practice's customer service. I received a bill for a no show recently, and wanted to speak with someone about it. I cancelled my insurance months ago and must've forgotten to cancel my appointment. Since I am in a financial hardship, I called the office to see if there was anything they could do to help. When no one returned my call for a few days, I called and left another message. A week following that, I tried emailing them. Still nothing. Since then I have been contacted, and apparently the receptionist was out for a week for a legitimate reason, but I'm wondering why her place was left temporarily unfilled. Update: I appreciate being contacted by the owner as well to inform me more about what happened. Sounds like they just had a bad week. Thanks for clearing up the confusion on my end!

24 Mar 2016

Awesome, efficient, friendly service! Dr. Terry knows her stuff and puts you at ease, and the support staff take their time to give thorough attention.

22 Aug 2015

I always receive amazing dental care here. I never want to move because I don't trust any other dentists!

23 Jul 2015

I had my first appointment with Dr. Terry today and I was extremely satisfied. The receptionist had called me a few days before to remind me of my appointment and to verify my insurance. I was surprised that they actually checked with my insurance beforehand if all of my services would be covered. The dental office is a bit small but clean and homey. The x-ray technician/assistant was very kind and did not make me gag, which I usually do when I get x-rays. Dr. Terry was very friendly, respectful, professional and down to earth. She is very aware of her work space and surroundings and made sure that I was comfortable at all times. She also has a very light and gentle touch. As a new patient and someone who has been burned by a dentist in the past (see other review on my page), she is by far the best dentist I have ever encountered.

12 Jul 2015

First time to Dr. Terry today, and have to share that this is THE best dentist I have been to EVER. I've had lots of work done on my teeth, and have crowns, have had implants, etc...done elsewhere. I recently moved here to San Francisco from Napa, and so wanted to change from a dentist in Novato to one here in the City. The many great reviews on Yelp were directly responsible for my choice of Dr. Terry...and she deserves every good thing said about her, her staff and the professionalism of this office. She has state-of-the-art equipment, and even did an oral cancer check on me...something no other dentist has ever done as part of the normal checkup routine. Very thorough, very gentle, and just exceptional. The dental assistant took x-rays, and even took time to answer my questions about these BEFORE I saw Dr. Terry (I had pestered her with questions about what I was looking at). I'd heartily recommend Dr. Terry, and will actually look forward to my next appointment in 6 months...she is a gem. One suggestion. After you're finished with an appointment with her, book the next as there's a long waiting list!!

12 Jun 2015

As a dental school employee, I have sky high standards for dentists. Dr. Terry and her staff has exceeded every expectation and is the DDS I refer all my friends to. Dr. Terry is incredible because of the following: 1) Patient centeredness- Dr. Terry is honest with you and your needed care, and doesn't try to sell or push any unnecessary treatment or sales during your visit. 2) Qualify care- Dr. Terry has incredible hand skills. She decides on care based on what's best for you opposed to what will make her office the most amount of money. 3) Saturday appointments-She's open one Saturday per month for appointments. 4) Bike parking- Her office has secure indoor bike parking in partnership with the adjoining apartment complex. 5) Eva- Eva is the nicest and most professional receptionist I've ever met. Her friendly smile and quick email responses and insurance verifications makes your visit a pleasure every time. Note: Dr. Terry is booking 2-3 months out for new patient appointments, so be sure to book in advance. She is worth the wait.

21 Sep 2014

Dr. Terry is an awesome dentist -- very sweet, courteous, caring, and knowledgeable. The staff are also very professional, reliable, and helpful. The location is very convenient, and the admin staff offer the option to call people to see them earlier if there's a cancellation. The environment is very comfortable, and I've received awesome cleanings and check-ups. I 100% recommend Dr. Terry :D

22 Jul 2014

I don't know why it's taken me so long to write this review. Dr. Terry is the bomb! This is from someone who cringes, no loathes going to the dentist. Some people dislike getting shots, I dislike having people poking around in my mouth. That is, until I met Dr. Terry. Now, I look forward to my dentist appointments. Eagerly! Who am I?! Going on 3 years now, I visit every 6 months for a cleaning. In between cleanings I've had a filling replaced which looks so much better and a chipped tooth repaired. All services performed with perfection, gentleness and ease. Not only is Dr. Terry pleasant, her receptionist has been her go to lady for 10 years! You know Dr. T takes good care of her. Why wouldn't she do the same for you. Her small office is 1 block from 16th street BART, conveniently accessible on public transportation. If you need to drive, there is a paid parking garage across the street. I have pretty healthy teeth and gums (she tells me so), I floss, I don't drink soda or eat candy so I can't honestly speak on root canals and other major "you shoulda flossed" treatments, but I can say that your experience will be given with the greatest care. She's a one woman band, with a great team to back he up. Go get the personal care that one should always receive from the Dr. poking around in your mouth!

24 Jun 2014

Dr. Terry is a fantastic dentist and her staff is wonderful! The office is reliable, courteous, and helpful. Also, the office is very close to BART and very accessible. I moved to Oakland recently and I am so sad that I will have to find a new dentist because I know I will never find another dentist as good as Dr. Terry!

08 May 2014

Best dentist I have ever been to! Dr. Terry takes the time to answer all of your questions and is incredibly warm and personable. I have never been to a more professional or thoughtful dentist, and I recommend Dr. Terry to all of my friends in and around the city.

17 Mar 2014

My husband and I have been going to Dr. Terry for 2.5 years, since we moved to San Francisco. We chose her due to all the reviews and we really like her. Besides her incredible and contagious good mood, she is extremely knowledge and really takes the time to explain things to you, as every doctor should. The whole staff is also great!

14 Nov 2013

This is a small dental practice in the Mission. A simple office but staffed with great people. Dr. Terry is a great dentist who will not try to give you work you don't need. She has been monitoring one of my fillings that's in need of replacement for a year and a half saying she doesn't want to swap it out until absolutely necessary. Highly recommend her.

11 Jun 2013

I'm a big fan - as is my wife! We've both been going to Dr. Terry for years, and despite moving to a further neighborhood, we still go. Dr Terry is kind, effective, efficient, and has a great personality. Her staff is similarly talented. Two thumbs up!

10 Jun 2013

I've been coming to Dr. Terry since last year, so I've made about 3 visits. All have been very good. Staff are friendly and attentive. You get reminder emails and phone calls about your upcoming appointment--sometimes more than you actually need (e.g., in a span of about 1 month prior to my appointment, I received 2 email reminders, 1 phone call, and then another personal email from staff). I guess the benefit to that is that it'll be hard to forget your appointment! Dr. Terry is very nice, friendly, personable and knowledgeable. Instead of saying "you need to floss more," she says things like "oh, it looks like your gums are a little puffy today. Make sure to really get at the corners, or maybe we should switch floss brands for you." Basically, I really like how she doesn't accuse you of not flossing, which most dentists do. I think it's great that she doesn't "push" treatments/dental work on me. She seems genuine and gave me the advantages/disadvantages of doing some additional dental work. She was very thorough with my exams and it was also nice that she doesn't try to have a conversation with you when she's got her hands/instruments in your mouth (I hate it when dentists do that! How are you supposed to reply?!) One of the perks of this place is that it's literally next door to where I live, so no stupid commute! Yes! If I were to continue living in SF, Dr. Terry would be my go-to dentist.

14 Apr 2013

I always have a good experience here, even with the gnarly crown I had to get last year. It was unfun but Dr. Terry shepherded me through it - she's gentle and stays cheerful and kind even if you're freaked out. She's always given me good care over the years without overdoing it. Also she hums to herself while she works on your mouth, which I find really soothing! I just went for a cleaning today and everyone was so great I felt inspired to leave yet another good review for Dr. Terry and her wonderful staff.